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Tips for hiring

 

When hiring a new PCA, it is important that you trust that person before bringing him or her into your home. Below are suggestions to help you stay safe and begin a successful relationship with your new employee.

These suggestions are offered as a service to you as an employer of PCAs. Rewarding Work cannot be held liable for any interactions between people who use this website.

Develop a telephone interview to determine that the applicant meets the minimum requirements of the job. Be honest about your needs, the requirements of the job, the pay, and the hours.

Prepare a list of questions and priorities to help you focus the interview on what is most important to you. To prevent discrimination, ask every applicant exactly the same questions.

Determine your level of comfort before meeting the applicant for the first time. Will you hold the interview in your home? If so, will there be anyone else in the house? Would you prefer to meet in a public place, such as a restaurant or library?

Listen to your instincts. If you have a bad feeling about someone you are interviewing, there may be a good reason for your feelings.

Be as clear as possible about the job, your expectations of your employees, and what they may expect of you. Present a job description that describes the duties they will need to perform.

Always ask for and thoroughly check people's character and employment references. Keep in mind, however, that sometimes former employers will say good things about bad people or bad things about good people.

You may want to do a criminal background check, but do not rely on it completely when making your decision. A clean record does not guarantee that an assistant will be trustworthy. Be especially cautious with people who lie about their criminal history.

After hiring, develop a simple contract that you and your assistant can discuss and sign. This lists the requirements of the job, the pay, and the hours. It is a good way to prevent misunderstandings later on.

Have a backup worker available for the first couple of days, in case the new person doesn't show up for work. If the assistant doesn't show up and doesn't call, hire someone else! Behavior like this does not improve with time.

For additional help in selecting a worker, view the toolkit for families video

Who to call when issues arise between employers and workers

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