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Accessibility Policy

Thank you for visiting Rewarding Work and the Personal Care Assistant directory. Because we appreciate the importance of an accessible website for all people, we pledge our commitment to creating and maintaining a website that provides meaningful accessibility for all. This website and database has been designed to offer all citizens easy and efficient access to PCA and government resources and services. In addition, reasonable efforts will be made to accommodate all users who utilize standards compliant web browsers, as well as enabling software or assistive technology.

Standards for Compliance

Extensive effort is made to adhere to the Federal Section 508 Standards requirements set forth in the Rehabilitation Act that was amended in 1998. These standards were created to help eliminate barriers in information technology, make new opportunities available for people with disabilities and encourage the development of technologies that help achieve these goals. For more information about these standards please visit the Section 508 web site ( or the Federal Access Board web site (

In addition, this web site complies with the Massachusetts Web Accessibility Standards. These standards, adopted in May of 2000, were developed by the Massachusetts Information Technology Division (ITD) to ensure that all Massachusetts Agency web pages are accessible for all users. These standards are based primarily on Federal Section 508 Standards with some elements from the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines and have been actively incorporated throughout this web site.

Downloadable Files

Some of the documents found on this web site are produced as downloadable files. Efforts have been to provide accessible, screen-readable versions for each download. Free readers are available at the following websites:
• Adobe Acrobat Reader®- free reader for PDF files
• MS Office viewers– free reader for MS Office, Rich Text, and text files

If you are unable to view any of the downloadable files on this web site, efforts will be made to provide you with a copy of this material in an alternate format. We also welcome your questions about the web site’s accessibility policy and comments on how to improve the site’s accessibility. 

If you have any questions or suggestions regarding the accessibility of this site, please contact us as we are continually striving to improve the experience for all of our visitors. You may contact us by email by telephone, or at the mailing address below.

Toll-free telephone: 1-866-212-9675

Rewarding Work Resources, Inc./TILL, Inc.
20 Eastbrook Rd.
Dedham, MA 02026