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Massachusetts Respite Directory tips


Tips for Consumers/Employers Using the Massachusetts Respite Directory

How to Register:

You must be registered to search online for applicants in the Mass. Respite Directory. Go to

Scroll down and click on “Register and hire someone today.”

  • Complete all required fields marked with an asterisk (*).
  • Remember to check that you agree to “Terms and Conditions.”
  • If your loved one or family member is eligible for the Massachusetts Department of Developmental Services (DDS), you may obtain free access to the respite directory. Contact your Family Support Center or your DDS area office. 
  • Enter your email address as your username.
  • You will receive a password by email. The next time you login, you will be asked to change it.
  • You may log in from any page on the site by entering your email address and password. This log-in will be valid for one year.
  • You may change your account information at any time.
  • Click “Continue” to go to the “Search our applicants” page.

How to Search the Directory:

You must be logged in to search the directory.

To conduct a Simple Zip Code Search:

  • Enter your zip code.
  • From the “Distance from Zip Code” pull-down menu, click the distance you want from 1 to 100 miles.
  • Click “Search Now.”

To conduct a Simple Search with additional criteria:

  • Complete above, but do NOT click “Search Now”.
  • Choose preferences from the drop down menus such as workers who wish to work with adults, who prefer to work days, or have valid drivers’ licenses.
  • Only enter keyword if you have a specific name of a PCA or description.
  • Click “Search Now.” You will see a list of candidates who live near you. The most recent applicants will be at the top of the list.

To conduct an Advanced Search looking for specific qualifications:

  • Click “Advanced Search.”
  • Start by selecting your state and click “Next.”
  • Select the criteria most important to you in the fields shown, such as “experience working with a particular disease” or “fluent in following languages.”
  • Click “Search Now” at the bottom of the page. You will see a list of candidates.

How to Sort Your Search Results:

You may sort the results of your search by different fields. The default view shows columns by Name, City, State, Zip and Date of application. The default sort order is by date.

  • To change which information appears in the columns, click “Sort results by changing columns.” Uncheck the criteria that you don’t want. Then check up to 3 criteria you wish to view (for example, applicant’s telephone number, certifications, and experience).
  • Click “Update column options” to see your choices. You may change fields and repeat.
  • To see a candidate’s complete application, click View.

How to Save Your Search:

  • To save your search for future reference, enter a name for your search in the box that says “Save your search.” Keep the name simple, such as “Respite for Dave” or today’s date.  
  • Click “Save Search.”
  • You will be able to access your saved search at any time by logging in and clicking “Your saved search” in the navigation menu on the left.

Questions? Call your Family Support Center

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